Conference Agenda

Tuesday:  September 15,2009

Wednesday:  September 16,2009

Thursday:  September 17,2009

Friday:  September 18,2009

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Congress Program

Session Schedule

Wednesday:  September 16,2009 12:45-14:00

Room A

Special Session 1

Role of Quality Profession in the Current Economic Crisis
Yoshinori Iizuka (JSQC), N. Ramanathan (ISQ), Sangchan Park (KSQM), Kenneth Liang (SQI), Greg H. Watson (IAQ)

Room B

MS Assessment

16-B-01 A Study on the Method for Determining the Organizational Capability Profile in Self-assessment of B2B Manufacturers
Yoshihito Sato, Masahiko Munechika, Masaaki Kaneko (JSQC)
16-B-02 Investigating the Differences between Self and External Assessment of Business Excellence
Chi-Kuang Chen, Juni-Yi Jhang, Pei-Chun Chu (CSQ)
16-B-03 Performance Evaluation Model of Quality Systems in the Manufacturing Industry
Shun-Hsiung Peng, Hung-Yi Wu (CSQ)

Room C

Marketing/CS

16-C-01 Cross-National Comparison of Drivers of Customer Satisfaction
Gulimire Abulaiti, Takao Enkawa (JSQC)
16-C-02 Developing a Revised QFD Technique to Meet the Needs of Multiple Customer Groups
Chang-Hsi Yu, Chi-Kuang Chen, Wan-Hong Chen, Hsiu-Chen Chang (CSQ)
16-C-03 Proposal and Development of the Direct Mail Method “PMCI-DM” for Effectively Attracting Customers
Taku Kojima, Toshiyuki Kimura, Manabu Yamaji, Kakuro Amasaka (JSQC)

Room D

Process Control

16-D-01 Analysis on process capability index Cpm for monitoring autocorrelated observations
SUN Jing, WANG Shengxian, FU Zhihui (CAQ)
16-D-02 Multivariate Statistical Process Monitoring Based on Adaptive Independent Component Analysis
Hsu, Chun-Chin, Cheng, Chun-Yuan, Shentu, Yu-Long (CSQ)
16-D-03 An evaluation of estimators for process capability study
Hironobu Kawamura, Ken Nishina, Tomomichi Suzuki (JSQC)

Room E

EMS/ISMS

16-E-01 Economic and Social Value Addition through Environment Management in the Organization System:
A Triangular Comprehensive Framework for Action
Khandoker Mahmudur Rahman (BSTQM)
16-E-02 The Study of the Relationships among Green Supply Chain Practices, Risks and Environmental Performance
Yu-Hui Cheng, Guo-Ciang Wu, Iuan-Yuan Lu (CAQ)
16-E-03 Integration of Quality Management System and Information Security Management System
– HKSTP implementation case
Lotto, Kim Hung LAI, Kwai Sang CHIN, Albert H.C. TSANG (HKSQ)
Wednesday:  September 16,2009 14:30-15:45

Room A

TQM/Management System

16-A-04 Visual Expression of TQM Activities
Hitoshi KUME (JSQC)
16-A-05 Prosperity with 4 P's of Quality, India's Business
Process Offshoring (BPO) Mantra
Manisha Kapur (ISQ)
16-A-06 Status and Perspectives of Implementation of ISO International Standards in Countries of Central Asia
Azat Abdrakhmanov (IAQMA)

Room B

Strategy

16-B-04 Group Performance Excellence Model
Zhang Xianyu (CAQ)
16-B-05 New Approach to Strategic Deployment
Mahshid Yazdanpanah (ISQM)
16-B-06 The Value Differentiation Strategy of the Korean Manufacturing Companies
Chung, Kyu Suk (KSQM)

Room C

Satellite Session

"TQM Promotion at Tata Steel"
Anand Sen (ISQ)
"TQM Promotion at Siam Cement Public Company Limited"
Cholathorn  Dumrongsak (SQAT)

Room D

Process Control

16-D-04 Effects of Measurement System Analysis on the Sampling Plan of MIL-STD-1916
Pao-Tiao Chuang, Hsin-Ying Huang, Yao-Lung Huang (CSQ)
16-D-05 On Bootstrap Simultaneous Xbar-S Charts for Autocorrelated Processese
Sayaka Togashi, Watalu Yamamoto (JSQC)
16-D-06 A Study on the Optimal Setting of Control Limits for CCC-r Chart in Monitoring High-Yield Processes
Pei-Wen Chen, Chuen-Sheng Cheng, Yu-Han Hsu, Ssu-Jung Chen (CSQ)

Room E

QM in Healthcare

16-E-04 A Viewpoint List of Patterns in Medical Incidents for
the Process-Oriented Analysis Method
SANO Masataka, Masahiko MUNECHIKA, Masaaki KANEKO (JSQC)
16-E-05 Application of Healthcare Failure Mode and Effects Analysis to Improve Blood Transfusion Process
Chi-Jen Chou, Pa-Chun Wang, Sheng-Hui Hung, Chien-Chun Yang, Wei-Siang Shih, Hui-Lin Chao (CSQ)
16-E-06 Construction of Structured Knowledge Base for
Prediction and Prevention of Troubles in Healthcare Processes
Kento FUJII, Shogo KATO, Satoko TSURU, Yoshinori IIZUKA (JSQC)
Wednesday:  September 16,2009 16:15-17:55

Room A

TQM/Management
System

16-A-07 Are Organizations Ready for Future-making?
Hesameddin AREF KASHFI (ISQM)
16-A-08 Competitive analysis of Korea enterprise by MB Model
Sangbok, Ree, Yoo, Choon Burn, Rohgook, Park, Ma, Yizong (KSQM)
16-A-09 High Performance Work Cultures in Organizations
Imran Ahmad Rana (QPSQ)
16-A-10 Evolution of the PDCA Cycle
Ronald Moen, Clifford Norman (NON-ANQ)

Room B

TQM Practice

16-B-07 The Quality Journey of PT Jasa Marga Tbk;
Total Quality System Development for Business Sustainability
Firmansjah, Hardjono Santoso, Unggul Cariawan (IQMA)
16-B-08 BSC Implementation in S&T Agency : NSTDA Experience
Kaewkarn Manosudprasit, Ladawan  Krasachol (SQAT)
16-B-09 The Vital Role of Professional Portfolio Management in Excellence Trend of Oil/Gas Drilling Companies Practical Case: Dana Petro Rig (DPR) Co.
Kaveh Javani (ISQM)
16-B-10 Strategic and Quality Management Planning in a Consultant Engineering firm: Challenges Faced, Benefits and Outcomes Achieved. An Insider Case Study.
M. Farshad Kavehpisheh, Farhad Azizian, Sasan Darki (ISQM)

Room C

Software/IT System

16-C-07 A study of quality design for technical-service support software based on fitness evaluation for use
Gen Takahashi, Shu Yamada (JSQC)
16-C-08 Identifying the bias of opinions on writers from anonymous BBS
Tomoaki Hirano, Takeshi Kaneko (JSQC)
16-C-09 The arrangement of explicit knowledge for software development
Takeshi Kaneko (JSQC)
16-C-10 A Systematic Approach for New RFID Products Quality Elements Creation
Long-Sheng Chen, Chun-Cheng Lin, Chun-Chin Hsu, Shih-Hsien Chen (CSQ)

Room D

TQM/Statistical
Tool

16-D-07 An Integration Method of Tabulated Numerical Data of the Same Kind
Chiaki Yoshimura, Yoshimichi Watanabe, Hisakazu Shindo (JSQC)
16-D-08 How  to makesure the significant relationship between a root cause and its effect in Ishikawa Diagram ?
Transforming the Verbal Data (Ishikawa Diagram)  into reliable Numeric Data (Scatter Diagram) 
Ignatia Rini Wiyanti SE, MM (IQMA)
16-D-09 Application of statistical tools in digital engineering
for quality management
Shu Yamada (JSQC)
16-D-10 Quality Function Deployment Software for innovative product development
Promphong Limchokanun, Natcha Thawesaengskulthai (SQAT)
Room E

QM in Healthcare
16-E-07 A Study on the Analysis Method for Medical Incidents related to Patient’s Identifying Information
Yoh Ohmuro, Masahiko MUNECHIKA, Masaaki KANEKO (JSQC)
16-E-08 A Study on the Reduction of Medication Incidents by Error Proofing
Chen Ru, Masahiko MUNECHIKA, Masaaki KANEKO (JSQC)
16-E-09 On Using Analytical Hierarchy Process to Estimate the Cost of the Errors in the Processes
- A Case Study of the Pharmacy Department in a Medical Center
Nai-Chuan Fang, Ming-Jong Yao (CSQ)
16-E-10 A Model for Preventing Accidental Falls in Hospitals
-Management Plan for Each Individual Patient-
Shogo KATO, Satoko TSURU, Yoshinori IIZUKA (JSQC)
Tursday:  September 17,2009 9:00-10:40
Room A

TQM/Management
System
17-A-01 Process Techno-Innovation using TQM in Developing Countries
- An Empirical study on Indian Companies -
Fasil Taddese, Hiroshi OSADA (JSQC)
17-A-02 Quality Management in China
 —— Review of 30 Years’ Development of China Association for Quality
Qi Weiming (CAQ)
17-A-03 Natural Systems Principles, Systemic Leadership and the Deming Prize
Jane Seddon, Jan Gillett (NON-ANQ)
17-A-04 Individualism vs. Collectivism
Creating Loyal Customers across Cultural Boundaries
Björn Frank, Gulimire Abulaiti, Shane J. Schvaneveldt, Takao Enkawa (JSQC)
Room B

QM in Service
17-B-01 Necessity of visual manuals and how to prepare it
Noriharu Kaneko (JSQC)
17-B-02 Applying Loss Aversion to Assess the Effect of Customers’ Asymmetric Response to Service Quality on Post-Dining Behavioral Intentions in the Restaurant Sector
Kuo-Chien Chang, Mu-Chen Chen, Chia-Lin Hsu, Chia-Ping Lin (CSQ)
17-B-03 The Great Service DNA in Singapore
Johnson Ong Chee Bin, Tan Kay Chuan (SQI)
17-B-04 Mailinh Taxi Service with TQM & Kaizen
M.Sc. Ho Huu Lan, MBA Hoang Ngoc Dung (VQAH)
Room C

TQM/Statistical
Tool
17-C-01 Robust Parameter Design Using a Supersaturated Design for Response Surface Methodology
Hideo Suzuki , Shun Matsuura, Yuta Hasegawa,  Hirotaka Kure, Hatsuo Mori (JSQC)
17-C-02 Robust Design by Hyper-regression Optimization Fixed Output and Free Output
Takenori Takahashi (JSQC)
17-C-03 Applying Rough Set and Mahalanobis Distance to Improve the Quality of OSA Diagnosis
K.-H. Chen, P.-C. Wang, C.-T. Su (CSQ)
17-C-04 Experimental Design for Adaptive Paired Comparisons considering Evaluation Standard of Ranking
Kota Nakanishi, Keita Ohkado, Hironobu Kawamura, Tomomichi Suzuki (JSQC)
Room D

Reliability/PM
17-D-01 Properties of Maximum Likelihood Estimators of Lifetime Distribution Based on Usage Data from Warranty Database
Dekun Gao, Watalu Yamamoto, Kazuyuki Suzuki (JSQC)
17-D-02 To Shorten Fault Time during Image Monitoring
Huang Honghe, Jiang Xuezhen, Xu Shunlin, Zhou Weihong, Yu Weijie, Qin Gang (CAQ)
17-D-03 The Optimal Corrective Maintenance Policy for Repairable Systems under Free-repair Warranty
Mingchih Chen, Shu-Ting Huang (CSQ)
17-D-04 Improvement of Services Quality on The Basis of Explorating Customer Satisfaction at Tan Son Nhat Terminal Operations Company
Nguyen Son Thuy, Le Nhut Hai (VQAH)
Room E

QM in Healthcare
17-E-01 Designing PCAPS Regional Healthcare Cooperation Model for Cancer Treatment
Misako HARADA, Shogo KATO, Satoko TSURU, Yoshinori IIZUKA (JSQC)
17-E-02 Factors affecting the expenditure of NHI by cancer patients in their last one years of life in Taiwan
Jen-Chieh Huang, Wen-Chen Tsai (CSQ)
17-E-03 Strategic Improvement in Healthcare: Lessons from Eight U.S. Medical Centers
Charles A. Liedtke (NON-ANQ)
17-E-04 Development of Bed Assignment Criteria for ICU (Intensive Care Unit) for quality and safety assurance of healthcare
Takahiro Yoshida, Shogo Kato, Satoko Tsuru, Yoshinori Iizuka (JSQC)
Tursday:  September 17,2009 11:10-12:50

Room A

TQM/Management
System

17-A-05 Networking to Make Improvement Sustainable
– An SME Success Factor?
Bjarne Bergquist, Mats Westerberg (NON-ANQ)
17-A-06 Dr. Deming, System-Statistical Thinking and Crisis.
Adler, Yu., Shper, V. (ROQ)
17-A-07 «QUALITY» is VITAL and MORAL category!
Gennadiy Voronin, Yury Samoylov (ROQ)
17-A-08 Quality for National Well Being
Girdhar J. Gyani (ISQ)

Room B

TQM Practice

17-B-05 Proactive Design Approach in Hitachi To Prevent Product Deficiency
Shinya Yuda, Tsutomu Tsuyama, Kenji Okuna (JSQC)
17-B-06 Role of Quality Management in Dissemination of Decentralised Renewable Energy Solutions in Nepal
Saroj Rai (NQPCN)
17-B-07 A Systematic View of Supply Chain Dynamics
An analysis of Bullwhip Effect base on TFT-LCD industry in Taiwan
Ju-Peng Shen, Tsuang Kuo, Pin-Yang Liu (CSQ)
17-B-08 Prosperity through Quality – The ANQ Way
Our Journey towards Quality Vision by Creating and Sharing Values
Chandra Mouli S, Shailley Garg, Naveen B V (ISQ)

Room C

TQM/Statistical
Tool

17-C-05 Optimal Binning Strategies under General Loss Functions in Selective Assembly
Shun Matsuura (JSQC)
17-C-06 Using Genetic Algorithm for Feature Selection to Enhance Classification Quality: Methodology and Application
Hung-Chun Lin, Chao-Ton Su (CSQ)
17-C-07 Detection of Abnormality When Both Categorical and Coutinuous Variables Exist 
Takahisa Iida, Nobuo Shinozaki, Takahiro Fukusima (JSQC)
17-C-08 Necessary and Sufficient Condition for Control Limit Policy in Partially Observable Markov Decision Process with Stochastic Increasing Order
Lu Jin, Kazuyuki Suzuki (JSQC)

Room D

TQM Practice

17-D-05 Performance Improvement of a Power Transmission Grid Sub-Station Through Embracing Quality Management Tools
A.M.M.Khairul Bashar (BSTQM)
17-D-06 The Reduction of Non-Value Added Activities in Paper       Converting Process
Supreeya Sukpanthavorn (SQAT)
17-D-07 Quality in Public Services
Framework Standard for “Assessment-Improvement” for public Services
Anil Bhatnagar, Avik Mitra (ISQ)
17-D-08 Replenishment Model for Selling Branded Re-bars in India
Subodh Pandey (ISQ)

Room E

QM in Healthcare/
HM/
Education

17-E-05 A Study on the Method to Develop Education System for Nurses
Chisato KAJIHARA, Masahiko MUNECHIKA, Masaaki KANEKO (JSQC)
17-E-06 The Mapping Model of Employee on Hospital job Based on Competence
Ryoko Shimono, Satoko Tsuru, Yoshinori Iizuka, Shogo Kato, Masahiko Munechika (JSQC)
17-E-07 Enlightenment of Big Quality on Human Resources Management
——Human Resources Management of Chinese ISO9001:2000 Certified Organization
Wang Dongyu (CAQ)
17-E-08 Internal Quality Management Lecturer’s Role of Information Gatekeeper: An Empirical Study in Taiwan
Iuan-Yuan Lu, Teng-Hu Su, Sheng-Chan Chiu (CSQ)
Tursday:  September 17,2009 13:50-15:30

Room A

Special Session 2

How to Attain Quality Excellence by Statistical and Related Methodologies
Hiroe Tsubaki (JSQC), Jing Sun (CQA), Kazuo Ishiyama (JSQC), Natcha Thawesaengskulthai (SQAT), Anthony J. Hayter (University of Denver)

Room B

TQM Practice

17-B-09 Repeatability and Reproducibility for Binary Data
Yusuke Tsutsumi, Koji Horie, Tomomichi Suzuki, Hironobu Kawamura (JSQC)
17-B-10 Transforming Architect’s Inspiration to Realistic Perspective with Terrazzo Application by AQC
Supakit Phucharoensilp, Chanita Chuaysiri (SQAT)
17-B-11 Process Improvement Cases in Pharmaceutical Research
Hirotaka Inoue, Shu Yamada (JSQC)
17-B-12 Increasing Productivity of Retail Distribution by Reactivating Channel partners
Meghna Shrivastava, Arun Ajmera (ISQ)

Room C

QM in Service

17-C-09 Reduction of Loan Application Approval Cycle Time in a Financial Institution Through Six Sigma Methodology
Too Meng Ken, Alice Koh Yee Lai (SQI)
17-C-10 A Study on the Quality Management System and Its Application in the Public Sector
Gye-Soo, Kim (KSQM)
17-C-11 Enhancing Service Delivery Quality and Customer Experience through Self Help
Amitabh Aich, Ajith M Prabhu, Shanai Ghosh (ISQ)
17-C-12 Developing an Information Asymmetry Management System for the Banking Industry
Hsiu-Chen Chang, Chang-Hsi Yu (CSQ)

Room D

TQM Practice

17-D-09 Zero Barring at PM5
Chaiwat Eiam-ong (SQAT)
17-D-10 Outsource Services Control in Educational Organization– Experience from Hanoi University of Industry
Hoang Anh (VQAH)
17-D-11 Re-engineering Industrial Quality Control Circles in Class for Students’ Personality Development
Dinesh P. Chapagain (NQPCN)
17-D-12 Daily Management Promotion in Tata Steel:
A Key Success Factor to Strengthen its Foundation
Pankaj Kumar1, Yukihiro Ando, Avneesh Gupta (ISQ)

Room E

HM/Education

17-E-09 A Study on the Relationship between Improvements by Learning Typed PDCA and CAPD Cycles and Differences between Self-evaluations and Others’ Evaluations
Taro Oya, Michiko Tsubaki, Takahiro Kobayashi (JSQC)
17-E-10 Development of a brand new degree programme of Total Quality Engineering
Kwai-Sang Chin (HKSQ)
17-E-11 SA 8000 Requirements – A Means of Improving Quality Of Life and Prosperity
Syed Masud Hasan (BSTQM)
17-E-12 Quality Development Model and Experience of Thua Thien Hue College of Education
– Harmonious Combination of Effective Resource Development, Cultural Quality Enhancement and Community Development Contribution
Hoang Ngoc Quy (VQAH)
Wednesday:  September 16,2009 12:45-15:20

Poster Session P

Core Time
9/16
14:00-14:30

16-P-01 Applying Scientific Outlook of Development; Rebuilding Management Systems 
Huang Jinfu, Liu Bing (CAQ)
16-P-02 A Study of Utilizing Knowledge Management System to Enhance Organizational Communication, Service Positioning and Reduce Transaction Costs for Consultancy Industry
Che-Hung Lin, Shu-Chuan Hsu (CSQ)
16-P-03 Strategic Design of A Homebuilding Developer Company
Masoumeh Nafar (ISQM)
16-P-04 Six Sigma Impact on Innovation of Management System and Its Comparison with TQM
Yudi Azis, Hiroshi OSADA (JSQC)
16-P-05 Systematic process of Business model (BM) development
Jiyoun Lim, ChongUn Pyon, Sangchan park (KSQM)
16-P-06 Enhancing the Evaluation Quality of the Cosmetics Industry
Chang-Lin Yang, Rong-Hwa Huang, Yu-Chang Huang (CSQ)
16-P-07 Prosperity through Quality – The ANQ Way
Dhanaraju N, Hema Bhandari (ISQ)
16-P-08 Improvement in Workplace Communications
by Applying Simple & Easy Psychology and Self-Knowledge Techniques
Saeideh Mardani, Reza Zareii Ghaziani, Bahareh Mahmoudian (ISQM)
16-P-09 A Study on Automobile Design Form Support Method “ADF-SM”
Hiroki Asami, Takashi Ando, Manabu Yamaji, Kakuro Amasaka (JSQC)
16-P-10 Zero Claim and Returned Goods from Wrinkled Paper
at Winder Section
Amornrat P, Yongyutt T, Niyom P, Somchai P, Santawit M., Akalak P, Jirawut K, Suchart N, Noppadol L (SQAT)
16-P-11 The Study of Consumer Intention, Service Quality Cognition and Repurchase Behavior of Consumers in Exotic Restaurants – Mexican Restaurant
Chih-Yun Yang, Iuan-Yuan Lu, Chun-Ming Yang, Sheng-Chan Chiu (CSQ)
16-P-12 Analysis of the land and water development for agriculture of efficiency
Jae Young Moon, Yung Ho Suh, Sang Chan Park, Sang chul Lee (KSQM)
16-P-13 Mai Linh Corporation in the Southern Centre & Highland of Vietnam– Improvement of services quality for steady integration and development
MBA Hoang Ngoc Dung, Ngoc Dung (VQAH)
16-P-14 Research on A-FDM, a Method of Creating Attractive Fliers: Using Customer Behavior Analysis with Motion Pictures
Hiroki Koyama, Tadashi Todokoro, Rica okajima, Manabu Yamaji, Kakuro Amasaka (JSQC)
16-P-15 An Empirical Study on Customer Loyalty toward Online Game
Fan Liu, Yung-Ho Suh, Sang-Chul Lee (KSQM)
16-P-16 Building a Green Quality System
Chang-Lin Yang, Rong-Hwa Huang, Wen-Chuan Ke (CSQ)
16-P-17 A proposal for training management personnel formulating a roadmap and methods for development
Yuichiro Mizuno, Takeshi Kaneko (JSQC)
16-P-18 A Sample Size Reliability Test of Structural Equation Modeling
Cheng-Kang Yuan, Chuan-Yin Lee (CSQ)
16-P-19 A Modified Particle Swarm Optimization to Improve the Performance of Job Shop with Assembly Stage
T. C. Wong (HKSQ)
16-P-20 A proposal for methodology for the determination of the critical value and the minimum detectable values in Poisson distribution measurements
Yoichiro Furukawa, Manabu Iwasaki, A.Tanaka (JSQC)
16-P-21 Shewhart Control Charts as a Tool for System Thinking
Adler Yu, Hunuzidi E, Shper V (ROQ)
Wednesday:  September 16,2009 15:20-17:55

Poster Session Q

Core Time
9/16
15:45-16:15

16-Q-01 Thoughts on Sustainable Growth of Organizations: a Case Study
Liu Bing (CAQ)
16-Q-02 A Study of Relationship within Transformational Leadership, Innovative Climate and Creativity based on Intrinsic Motivation Perspective
Che-Hung Lin, Guo-Chang Chung (CSQ)
16-Q-03 A Study on Profitability Differences through Business Systems Analysis
Makoto Murayama, Hiroshi Osada (JSQC)
16-Q-04 Research on Quantification of Crises Management in Negative Corporate Incidents
Kohei Sasaki, Takeshi Kaneko (JSQC)
16-Q-05 Dynamic and Balanced Performance Management for Delivering Quality Building Services Installations in Hong Kong
Sammy K. M. Wan (HKSQ)
16-Q-06 Process Capability Study For Manufacturing Process Of Fabricated Rotor Field Coils For 200 MW KOLDAM Generator For NTPC
K.K. Puranik (ISQ)
16-Q-07 How should we develop life quality in the Asia?
Shahla Shaarife, Fatemeh Sotoodeh, Shirin Sharifi (ISQM)
16-Q-08 An Empirical Study on Factors of Perceived Quality and Effects for Customer Attitude on Quality Certification Mark for Agricultural Products and Food Industry
Hyunwoo CHOI (KSQM)
16-Q-09 Zero Sheet Break from High or Loose of Paper Tension
Akalak P., Prakorb P, Kiattisak L, Santawit M, Soontorn N, Chotechai J, Pheeratorn L, Viwat J., Adirek S, Somchai P (SQAT)
16-Q-10 Comparing Evaluation Methods of Service Quality: An Empirical Investigation
Chaang-Iuan Ho, Ming-Chih Chen (CSQ)
16-Q-11 The study of relationship between service quality and behavioral intention of knowledge management system
Iuan-Yuan Lu, Tsuang Kuo, Wen-Pin Lee1 (CSQ)
16-Q-12 Business Excellence through Service Quality
Om Sharma, Prateek Chandra (ISQ)
16-Q-13 Service Quality Management System for Call Centers
in IT industry
Tetsuaki Goto, Hiroshi Osada (JSQC)
16-Q-14 Application of feasibility study to the registered e-mail service in post office
ChongUn Pyon, Jiyoun Lim, Sangchan Park (KSQM)
16-Q-15 An Integrated Approach with Kano Model and QFD for Exploring Customers’ Brand Contact Experiences in the Hot Spring Hotel Sector
Kuo-Chien Chang, Mu-Chen Chen, Chia-Lin Hsu (CSQ)
16-Q-16 Internal-Branding and TQM
New Possibilities of Organizational Capabilities Based on Brand Management
Yuichiro Kato (JSQC)
16-Q-17 A Study on Identifying Environmental Aspects of ISO 14001 & Hazard Identification, Risk Assessment of OHSAS 18001
Iuan-Yuan Lu, Tsuang Kuo, Jyung-Yau Chen (CSQ)
16-Q-18 A Cross-Firms’ Comparative Study of e-Learning
Iuan-Yuan Lu, Tsuang Kuo, Wen-Pin Lee1 (CSQ)
16-Q-19 A Survey on the Effects of Activities to Improve Management Quality
Tsuyoshi Kametani, Ken Nishina (JSQC)
16-Q-20 Analysis of Burden of Care Service
Yutaka Kato, Tomomichi Suzuki,, Hironobu Kawamura (JSQC)
16-Q-21 On the Statistical Design of Time-Between-Events Charts with Runs Rules
Chuen-Sheng Cheng,  Pei-Wen Chen (CSQ)
16-Q-22 Fisher’s and/or Taguchi’s art elucidated
on a crossed factorial complete arrangement
Tadao Shibayama (JSQC)
Tursday:  September 17,2009 9:00-12:50

Poster Session R

Core Time
9/17
10:40-11:10

17-R-01 The Exploration of Industry Evolution Model in Disruptive Innovation
Iuan-Yuan Lu, Hou-Hung Wei (CSQ)
17-R-02 Proposal for Methods to Alleviate Communication Gaps in Development Projects
Shuichi Kato, akeshi Kaneko (JSQC)
17-R-03 Improving Underground Mine Ventilation in Jharia Group of Collieries
Sanjay Rajoria, D.C. Panigrahi (ISQ)
17-R-04 Reducing the Fuel Cost at the Kiln # 3, Tuban Site
Eko Rudy Nurcahyanto, Ir, Gatot Mardiana, Teguh Irianto, ST, Eko Budiono, ST, Bagus Wisnu Aji, Wahyudi Ernanto, Syaichul Amin (IQMA)
17-R-05 Prosperity through Quality, How Comes to Reality?
Navid Aghaei  (ISQM)
17-R-06 Better Quality Control and Process Management by the PDCRA Circle
Prativedwannakij Karn (SQAT)
17-R-07 A Kipling Method-Based Requirement Gathering Assistant
Chia-Lun Chiang, Yuh-Jye Wang, Sze-Yao Li (CSQ)
17-R-08 A Study of the Inter-effective between the Servicescape System and the Waiting Experience of Customers – On the View of Dramaturgy and System Dynamic
Chih-Yun Yang, Iuan-Yuan Lu, Cheng-Jui Tseng, Sheng-Chan Chiu (CSQ)
17-R-09 Optimizing Mixture-process Experiments with Multiple Responses
Hsu Hwa Chan, Tse-Chieh Lin (CSQ)
17-R-10 Quality Management in an IT-Dependent World Preparing for Technological Change
Sascha Müller, Björn Frank (JSQC)
17-R-11 A Study For Requirements Elicitation Method Considering User Experience
Daisuke Ito, Masahiko Munechika, Shunichi Yonemura, Masaaki Kaneko (JSQC)
17-R-12 Does Quality Lead to Prosperity?
A Macro-Socioeconomic Perspective
Björn Frank, Takao Enkawa (JSQC)
17-R-13 A Study on Environment Quality of Urban Park from Users’ Perspective in Kaohsiung City
Hsiao-Mei Chiang (CSQ)
17-R-14 Developing an objective scale of stress evaluation
Naoya Ogihara, Takeshi Kaneko (JSQC)
17-R-15 Enhancing the Quality of the Decision Making
Min Wang, Shu-Ju Lin (CSQ)
17-R-16 Quality Design and Evaluation Based on Hyper Structure for Quality Management
Hyper-regression and Hyper-index
Takenori Takahashi (JSQC)
17-R-17 A Study on Outlier Detection in Temperature Time Series Data
Takahiro Masaki, Gendai Takahashi, Tomomichi Suzuki, Hironobu Kawamura (JSQC)
17-R-18 A Weibull Model for Application of Dempster-Shafer Theory in Dissolved Gas Analysis for Transformer Risk Management System
A. Mohd Radzian, M. Itoh, T. Inagaki (JSQC)
17-R-19 Applying Bunrui-Goihyo to Text Mining Analysis
Akira Katsumata, Atsushi Ootaki (JSQC)
17-R-20 Reliability Estimation on Usage Time from a Warranty Database
Kouta Kurihara, Watalu Yamamoto, Md. Mesbahul Alam, Kazuyuki Suzuki (JSQC)
17-R-21 Estimation of Reproducibility in the Three-stage Unbalanced Nested Designs for the Precision Experiments
Motohiro Yamasaki, Yoshikazu Ojima, , Seiichi Yasui (JSQC)
17-R-22 The ISO 9001:2008 Revision Process -Advantages and Disadvantages in organizations
Ngo Van Nhon (VQAH)

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Congress Program