| Message from President |
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Noriaki Kano |
3 |
| Message from President |
 |
Matabee Maeda |
4 |
| Features |
Management Technology for Innovation/Improvement in Organization |
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| Introduction |
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Koji Kozuki |
5 |
 |
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Yoshiro Mitsufuji |
 |
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Innovation /Improvement in Organization and its Subjects |
Koji Kozuki |
7 |
 |
 |
Yoshiro Mitsufuji |
 |
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Management Technology for Strategic Business Planning -New Wave and Future Problem- |
Hiroshi Osada |
14 |
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Plan & Execution of CVS Business Strategy |
Satoru Iwasaki |
24 |
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Yuji Machiya |
 |
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Organizational Reform and Business Process Reengineering in Supply Chain Management |
Masayuki Enomoto |
27 |
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Management Technology for Policy Deployment and Sense-Values Sharing in the Stream of Reorganization |
Tadashi Ohfuji |
35 |
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A New Style Movement by People and Term |
Yasuhiko Aoki |
42 |
 |
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Yukari Ando |
 |
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Small Group Activities at Motorola |
Yoshihiko Nakagawa |
55 |
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Implementation of Top Management Audit and the Importance of Business Planning |
Kaoru Shimoyamada |
59 |
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Effectual Internal Audit Process for Management |
Noriyoshi Fukumaru |
64 |
| Activity Report of Research Section |
Final Report: "Visionary Management in TQM" Case Study Team |
Yoji Akao |
70 |
 |
 |
Kozo Koura |
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| Reportage |
The 30th Annual Conference |
Tadoru Yamamoto |
74 |
| Reportage |
The 14th Asia Quality Symposium 2000 Taipei |
Chang Yuan-Tsung |
86 |
| Reportage |
The 77th Symposium |
Kei Inayoshi |
90 |
| Reportage |
The 79th Symposium |
Masanori Kitajima |
94 |
| Topics |
The 79th Symposium Proceedings: Keynote Address Lessons Learned About Quality Improvement in Health Care: The American Experience |
Donald M. Berwick |
126 |
| Topics |
The 79th Symposium Proceedings: Plenary Address Improving Patient Safety |
Donald M. Berwick |
135 |
| Contributed Paper |
Lifetime Estimation Based on Warranty Data without Date-of-sale Information -Cases Where Usage Time Distributions Are Known |
Lianhua Wang |
148 |
 |
 |
Kazuyuki Suzuki |
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| Contributed Paper |
A Study on the Method to Manage Design Knowledge on Failures -The Acquisition of knowledge on Failures Based on Stress-Strength Model- |
Yasuhiko Tamura |
168 |
 |
 |
Yoshinori Iizuka |
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| Applied Research |
Study on the Relationships between the Value Index and Consumer's will for a Product |
Satoru Abe |
181 |
 |
 |
Takeshi Nakajo |
 |
| Survey and Field Study |
A Study on the Success Factors of Product Planning and Effectiveness of the Planning Methods |
Kazuhiko Maruyama |
189 |
 |
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Noriaki Kanda |
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